Bet Bet Privacy Policy — Learn How Your Information Is Kept Safe

This Privacy Policy ("Policy") applies to all users of the Bet Bet website, mobile app, and related services. By using any Bet Bet service, you are deemed to have accepted this Policy.

We believe transparency is the foundation of trust. That is why this policy is written in plain, straightforward language — not dense legal jargon. We want to be completely clear about what we do with your data, why we do it, and what rights you have.

Bet Bet collects two types of information from you — what you provide directly, and what is automatically gathered from your usage patterns.

Information you provide directly:

• Name, email address, and mobile number (collected at registration)
• Date of birth (for age verification)
• Payment details such as mobile wallet numbers (bKash/Nagad/Rocket)
• National ID or passport details for identity verification
• Messages and complaints you send to customer support

Automatically Collected Information:

• IP Address & Device Type
• Browsing History & Page Visit Data
• Game history and betting activity
• Login Time & Location
• Cookies and similar tracking technology data

Bet Bet collects information through several methods. In each case, protecting your privacy is the top priority:

• Information you provide in the registration form
• Payment information for deposit and withdrawal processing
• Information Provided via Live Chat & Support Tickets
• Details of participation in promotional activities
• Automatic records of website and app activity
• User behaviour analysis via cookies and similar technologies

Bet Bet uses your information for the purposes listed below. Each purpose is aimed at improving your experience — not at selling data to advertisers.

Bet Bet shares your information only when strictly necessary. We never sell your data. It is shared with third parties only in the following circumstances:

• Payment Processor: bKash, Nagad, Rocket — used solely to complete payments
• Technical Service Providers: Hosting & Cloud Services — Covered Under Strict Confidentiality Agreements
• Regulatory Authority: Relevant government authorities where legally required
• Fraud Prevention: Authorized partners for addressing security threats

Bet Bet follows industry-leading standards to protect your information. Our security framework operates on multiple layers:

• 256-Bit AES Encryption — Bank-Grade Protection
• TLS 1.3 Protocol Used Across All Connections
• Two-factor authentication (2FA)
• Regular security audits and penetration testing
• 24/7 Security Operations Center (SOC)
• Physical security and access controls at data centers
• Strict data protection training for all staff

That said, no system is 100% secure. We strongly recommend using a strong password, keeping 2FA enabled, and reporting any suspicious activity to us immediately.

Cookies are small text files stored in your browser. They help improve your experience and support the smooth operation of Bet Bet.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent Bet Bet from functioning properly.

As a Bet Bet player, you have the following rights over your own data. Contact our support team at any time to exercise these rights.

Bet Bet does not retain data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration of active account + 5 years (as required by law)
• Payment Records: 7 Years (As Required by Financial Regulatory Law)
• Cookie Information: 30 Days to 1 Year (Depending on Cookie Type)
• Support Message: 2 Years
• Log Files: 90 Days
• Marketing Consent: Until Consent Is Withdrawn

Unless required by law, non-essential data is permanently deleted within 30 days of account closure.

Bet Bet strictly enforces an 18+ policy. We do not knowingly collect information from or provide services to anyone under the age of 18.

Age verification is mandatory at registration. If we discover that a minor has registered using false information, the account will be closed immediately and all associated data will be deleted.

Bet Bet may update this Privacy Policy from time to time. For any significant changes, we will post a notice on the website at least 30 days in advance and, where possible, notify you by email.

For any privacy-related questions, requests, or complaints, please contact Bet Bet's Data Protection Team:

• Email: [email protected]
• Live Chat: Available on the website 24/7
• Support Ticket: Log in to your account to access

We typically respond to all privacy-related requests within 48 hours. For urgent matters, please use live chat.